Corporate merch for COOs
For Chief Operating Officers driving execution — SLA dashboards, on-time-in-full ≥ 98%, multi-site logistics, contingency planning, supplier scorecard transparency.
What the COO cares about
The COO drives execution. Merch is logistics — pieces, deadlines, SLAs, contingency plans. Late delivery on event day is a brand-visible failure. The COO needs SLA dashboards with on-time-in-full ≥ 98%, multi-site logistics across the country, supplier scorecard transparency, contingency stock for last-minute adjustments, and clear ownership when something slips.
What we deliver to COOs
Live SLA dashboard with on-time-in-full ≥ 98% commitment, multi-site dispatch across the country, supplier scorecard refreshed quarterly, contingency stock at our hub, monthly ops review, named ownership at every order line, root-cause analysis on every miss.
Pricing — Italy
EUR pricing excluding VAT. Standard lead 5-8 working days, rush production +35% delivers in 3-5 days. Production hub serves the whole country. IVA 22%, e-invoices via SdI (Sistema di Interscambio). Milano hub.
FAQ
OTIF commitment?
On-time-in-full ≥ 98% measured monthly; if we miss, root-cause analysis and credit-note framework apply.
SLA dashboard?
Live web dashboard with order status, OTIF, defect rate, dispute aging — refreshed nightly.
Multi-site logistics?
Hub-and-spoke from our country hub, last-mile partners in all major regions.
Contingency stock?
Buffer stock on top-30 SKUs at our hub; 48-72h replenishment on flagged shortfalls.
Supplier scorecard?
Quarterly scorecard: OTIF, quality, complaints, ESG, financial health — fully transparent.