Talent engagement framework
merch as a retention lever across joiner-mover-leaver-alumni lifecycle
Scope
Five touchpoints — offer-accepted welcome kit, day-1 desk kit, year-1 anniversary item, recognition/award merch tied to performance, and alumni-boomerang kit on exit. Each touchpoint quantified against eNPS and 12-month retention. ATS/HRIS integration triggers each kit automatically.
Results & KPIs
KPIs: cost per kit, kit-to-eNPS lift, 12-month retention delta, alumni rehire rate. Reporting quarterly to CHRO/VP-Talent. Pilot 250 hires before full rollout.
Pricing & lead times — Italy
All quotes in EUR excluding IVA 22% via SdI (Sistema di Interscambio). Tiered pricing at MOQ 50/100/250/500 units, with quantity breaks at 1,000+ and 5,000+. Standard lead time 7-10 working days from artwork sign-off, rush 4-6 days at +30-40%. Production coordinated from the Milano hub with BRT/SDA/DHL Express Italia nationwide.
FAQ
Who is this framework for?
Procurement, brand, HR, ops and event teams running corporate merch programs.
Typical lead time?
Standard 7-10 working days from sign-off; rush 4-6 days at +30-40%.
VAT-inclusive?
No — all prices are net of country VAT; invoices issued day-of-delivery.