E-commerce brand merch use case
DTC e-commerce brands — unboxing experience, influencer kits and post-purchase delight.
Profile
DTC e-commerce brands (10-300 employees, €5M-€80M ARR) running a unboxing-first brand strategy. Branded mailer boxes with custom tissue and tape, free-gift inserts (sticker packs, mini-prints, sample sachets), influencer seeding kits (200-1,500 unique kits per campaign), and post-purchase delight programs (loyalty-tier gifts, milestone gifts at 5th order).
Workflow and contractual concerns
Concerns: per-unit cost discipline (margin protection in a margin-thin business), zero stockout on bestseller mailer SKUs (we hold safety stock), and per-influencer customisation at scale (named cards, personalised stickers). Brand wants merch that survives the influencer-unboxing TikTok cut.
Pricing — Italy
EUR pricing excluding IVA 22%. MOQ tier 500/1000. Lead 5-8 days, rush +35%. Production hub: Milano.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.