Veterinary network merch use case
Multi-clinic veterinary groups and pet-hospital chains — staff scrub kits, new-puppy welcome boxes, breeder-day events and pet-loss commemoratives.
Profile
Veterinary networks in Italy run 15-200 clinics, employ 500-3,000 vets/techs/reception, and serve 100k-1.5M animal patients a year. Merch programs cover staff scrub kits and embroidered jackets, new-puppy/kitten welcome boxes for clients, breeder-day or rescue-partner events, and pet-loss commemoratives (paw-print keepsakes) that the clinic gifts grieving families. Every item touches an emotional moment.
Workflow and contractual concerns
Workflow: ops director scopes for staff items; client-experience lead scopes for client-facing items; chief vet validates pet-safe materials; procurement places multi-clinic-distributed PO. Concerns: pet-safe inks and materials on items going to client homes (no choking hazards, no toxic dyes), embroidered scrubs sized for a young/diverse workforce, hub-and-spoke distribution to all clinics in one week, emotional-grade quality on pet-loss commemoratives (the family will keep it for a decade).
Pricing — Italy
EUR pricing excluding IVA 22%. MOQ tier 250/500. Lead 5-8 days, rush +35%. Production hub: Milano.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.