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Shopify integration in Italy

Sync products, orders and shipments between Corp-Merch and Shopify for Italy — built around VAT 22% via SdI.

Architecture — Shopify as the storefront

Connect your Shopify store to Corp-Merch with the official app, scoped to read products and write orders. New orders in Shopify are mirrored to our fulfillment pipeline; shipments and tracking flow back. The SKU map is maintained in the dashboard with per-variant overrides so packs and bundles in Italy reconcile cleanly. VAT 22% is computed server-side using Shopify tax classes and SdI mapping, with the gross/net split visible before each push.

How to wire it up — Webhooks and the Shopify Admin API

Install the Corp-Merch app from the Shopify store, then authorise the scopes: read_products, read_orders, write_orders, write_fulfillments. We subscribe to orders/create, orders/paid and orders/cancelled. Outbound webhooks from Corp-Merch (order.shipped, return.received, invoice.issued) post back to your endpoint or directly to the order timeline as notes — including the SdI invoice id so AP in Italy can reconcile.

Operations and edge cases — Refunds, returns, custom items

Custom items (made-to-order merch) skip the Shopify inventory engine and go straight to our production queue; tracking back-references the original Shopify order. Refunds and returns are mirrored both ways so finance sees one source of truth. Idempotency keys derived from Shopify order ids prevent duplicates across retries. VAT 22% adjustments on partial refunds are recomputed and re-issued via SdI.

FAQ

Which plan of Shopify do we need?

Any paid plan that supports custom apps. Enterprise plans get sandbox + production environments and SSO.

Can we keep Shopify as the source of truth for orders?

Yes — Corp-Merch is the fulfillment side. Orders, customers and addresses stay in Shopify; we only push status and tracking back.

How are taxes handled?

VAT 22% is computed against Shopify tax classes; invoices are issued via SdI after fulfillment.

Do you support multi-currency?

Yes — Corp-Merch follows Shopify's presentment currency; settlement is EUR for Italy.

Where is VAT 22% shown?

On the order line in Shopify admin and in the Corp-Merch dashboard before push, itemised so finance can validate.

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