Whistleblower policy — how to report concerns
Confidential, anonymous channel for ethics, fraud, safety, harassment reports — EU Whistleblower Directive aligned for Italy.
How to report — channels
Web form (anonymous if chosen), dedicated email (encrypted), phone hotline operated by third-party intake provider, postal address. Available 24/7.
What to report
Bribery, fraud, embezzlement, accounting irregularities, sanctions violations, environmental violations, safety hazards, harassment/discrimination, data breaches, breach of code of conduct.
Investigation process
Acknowledgement within 7 days. Initial assessment within 30 days. Full investigation by independent panel. Reporter updated at milestones. Outcome communicated where legally possible.
Italy — local protections
EU Whistleblower Directive transposed in Italy. Anti-retaliation protection: no demotion, no firing, no salary cut, no harassment tied to a report. Local language intake in Milano available.
FAQ
Is it truly anonymous?
Yes — third-party intake provider can mask identity. No IP, no device fingerprint stored.
Can our company employees report on our supplier?
Yes — channel is open to employees, contractors, suppliers, customers, anyone with a reasonable basis.
False reports — penalties?
Knowingly false reports may be subject to disciplinary action, but the bar is high — reasonable belief is protected even if the report turns out unfounded.
Are reports shared with the people accused?
Subjects are informed once it's safe to do so (no evidence-destruction risk) — but identity of reporter is protected throughout.
Statistics published?
Annual transparency report includes number of reports, categories, outcomes, average closure time.