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ISO 27001:2022 — certified ISMS in operation

Certified Information Security Management System covering platform, hub operations and customer data for Italy.

Scope statement — what's covered

Platform infrastructure, customer data systems, employee workstations, hub operations including printing/embellishment lines. Scope statement available on request.

Annex A controls — 93 selected

ISO 27001:2022 Annex A has 93 controls across organizational, people, physical and technological themes. SoA documents which controls apply, justifications and implementation status.

Audit cycle — surveillance and recertification

Initial certification audit (two stages), then surveillance audits annually, recertification audit every 3 years. Certifying body accredited to UKAS/ENAC/etc.

Italy — local context

Italy customers and regulators recognize ISO 27001 broadly. Coordinates with NIS2/DORA where applicable. Milano hub physical controls audited as part of scope. IVA 22%-related fiscal data systems covered under confidentiality controls.

FAQ

Latest version — 2022 or 2013?

2022 — we migrated. SoA reflects new control structure.

Statement of Applicability — shared?

Yes — under NDA. Excludes specific control IDs only when carved out for sub-service organizations.

Surveillance audit frequency?

Annually. Recertification every 3 years.

Major non-conformities?

Track record published in transparency report. Any major NC closed within agreed CAPA timeline.

Mapping to SOC 2?

Yes — controls mapping document available. Saves effort for buyers asking for both.

Need compliance documentation?