Shipping and customs

Category overview

On this page:

• BRT
• DHL Italy
• GLS Italy
• SDA
• Poste Italiane
• customs clearance

Italia e contesto UE

Italian and EU context. Standard VAT rate in Italia is 22% for merch products and gadgets. Since 2019 B2B electronic invoicing is mandatory via SdI (Sistema di Interscambio). Garante per la Protezione dei Dati Personali requires GDPR (Reg. UE 2016/679) + D.Lgs 196/2003 (Italian Codice Privacy) compliance. GOTS, GRS, FSC, OEKO-TEX Standard 100 certificates honoured across the EU. The BRT, DHL Italy, GLS Italy categories fall under these regulations and we work in full compliance.

Prezzi e listini

Pricing and financial framework. We quote in EUR with 22% VAT. For enterprise clients we offer framework agreements with volume discount tiers — from 5% at EUR 50,000 annually to 15% at EUR 500,000 annually. Payment by proforma invoice 50% deposit + 50% before dispatch for new clients; recurring B2B clients 30-60 days. We accept SEPA bank transfers, Stripe, Satispay, PagoPA for public sector. Since 2019 all B2B invoices are issued via SdI. For BRT, DHL Italy, GLS Italy categories standard price tiers apply.

Tempi di realizzazione

Lead time. Standard cycle for BRT, DHL Italy, GLS Italy — 5-8 working days. For projects with extensive personalisation — 10-15 working days. For Asia imports — 8-12 weeks. During autumn season (September-November) and pre-Christmas period (November-December) timelines extend by 1-2 weeks. For recurring B2B clients we maintain a 10% warehouse buffer.

Pianificazione stagionale

Seasonal planning. Italia has strong B2B merch seasons — January-February, April-May, June, September, October-November, December. Onboarding programs most often launched in January and September. For BRT, DHL Italy, GLS Italy categories the customer campaign calendar should be synchronised 6-8 weeks ahead.

Spedizione e logistica

Shipping and logistics. Central warehouse in Milano (Certosa district). Shipping via BRT, DHL Italy, GLS Italy, SDA, Poste Italiane, UPS Italy, FedEx. Delivery time in Italia 24-48 hours, in EU 3-5 days, outside EU 5-10 days. Multi-address delivery with individual packaging. For BRT, DHL Italy, GLS Italy standard packaging is cardboard boxes with paper filling.

What it is

The answer to BRT is based on Corp-Merch consolidated practice with B2B clients across Italia. For BRT the standard answer is uniform but customisable by client sector.

BRT is a frequent question we receive from clients in Milano, Roma, Torino and other Italian cities. The answer to BRT follows Corp-Merch guidelines: clarity, speed, regulatory compliance.

BRT is covered by our aftercare procedure — handled in 3 working days. Corp-Merch practice on BRT is documented across hundreds of projects delivered in Italia.

The answer to BRT is based on Corp-Merch consolidated practice with B2B clients across Italia. For BRT the standard answer is uniform but customisable by client sector.

BRT is a frequent question we receive from clients in Milano, Roma, Torino and other Italian cities. The answer to BRT follows Corp-Merch guidelines: clarity, speed, regulatory compliance.

BRT is covered by our aftercare procedure — handled in 3 working days. Corp-Merch practice on BRT is documented across hundreds of projects delivered in Italia.

The answer to BRT is based on Corp-Merch consolidated practice with B2B clients across Italia. For BRT the standard answer is uniform but customisable by client sector.

BRT is a frequent question we receive from clients in Milano, Roma, Torino and other Italian cities. The answer to BRT follows Corp-Merch guidelines: clarity, speed, regulatory compliance.

When to order

BRT is a question that arrives throughout the year, with peaks at the start of Q4 for Christmas programs. The answer to BRT is particularly requested between September and November.

BRT follows the client planning cycle — brief typically 4-6 weeks before delivery. For BRT the best timing is during the annual planning phase in January-February.

BRT has a preferred operational window — October-December for seasonal programs. FAQ questions on BRT are updated after each major campaign to reflect trends.

BRT is a question that arrives throughout the year, with peaks at the start of Q4 for Christmas programs. The answer to BRT is particularly requested between September and November.

BRT follows the client planning cycle — brief typically 4-6 weeks before delivery. For BRT the best timing is during the annual planning phase in January-February.

BRT has a preferred operational window — October-December for seasonal programs. FAQ questions on BRT are updated after each major campaign to reflect trends.

BRT is a question that arrives throughout the year, with peaks at the start of Q4 for Christmas programs. The answer to BRT is particularly requested between September and November.

BRT follows the client planning cycle — brief typically 4-6 weeks before delivery. For BRT the best timing is during the annual planning phase in January-February.

Specification

Specification of BRT — question with max 80 chars, answer with max 300 chars. FAQ format of BRT — JSON-LD FAQPage structure for Google rich snippets.

Validation of BRT — answer verified with Corp-Merch practice, Italian regulatory sources. Localisation of BRT — 3 languages (IT/EN/RU), uniform tone, consistent examples.

Metadata of BRT — Schema.org Question/Answer integrated in markup. Update of BRT — annual review or after significant regulatory changes.

Specification of BRT — question with max 80 chars, answer with max 300 chars. FAQ format of BRT — JSON-LD FAQPage structure for Google rich snippets.

Validation of BRT — answer verified with Corp-Merch practice, Italian regulatory sources. Localisation of BRT — 3 languages (IT/EN/RU), uniform tone, consistent examples.

Metadata of BRT — Schema.org Question/Answer integrated in markup. Update of BRT — annual review or after significant regulatory changes.

Specification of BRT — question with max 80 chars, answer with max 300 chars. FAQ format of BRT — JSON-LD FAQPage structure for Google rich snippets.

Validation of BRT — answer verified with Corp-Merch practice, Italian regulatory sources. Localisation of BRT — 3 languages (IT/EN/RU), uniform tone, consistent examples.

Common mistakes

FAQ mistake on BRT — giving a generic answer without Italian context. For BRT avoid vague answers; clarity on MOQ, lead time, pricing is needed.

Typical mistake on BRT — citing only EU regulations without Italian ones (SdI, GDPR + D.Lgs 196/2003). BRT is a question where the client seeks speed — slow answers disappoint.

Mistake on BRT — answering only via email; better a FAQ page with Schema.org FAQPage. For BRT avoid quoting absolute prices; better ranges with variables.

FAQ mistake on BRT — giving a generic answer without Italian context. For BRT avoid vague answers; clarity on MOQ, lead time, pricing is needed.

Typical mistake on BRT — citing only EU regulations without Italian ones (SdI, GDPR + D.Lgs 196/2003). BRT is a question where the client seeks speed — slow answers disappoint.

Mistake on BRT — answering only via email; better a FAQ page with Schema.org FAQPage. For BRT avoid quoting absolute prices; better ranges with variables.

FAQ mistake on BRT — giving a generic answer without Italian context. For BRT avoid vague answers; clarity on MOQ, lead time, pricing is needed.

Typical mistake on BRT — citing only EU regulations without Italian ones (SdI, GDPR + D.Lgs 196/2003). BRT is a question where the client seeks speed — slow answers disappoint.

Execution process

Step 1 — question gathering: customer service records frequent B2B client questions. Step 2 — answer drafting: answer in max 300 chars, clear and operational tone.

Step 3 — regulatory check: legal office verification for SdI, GDPR, D.Lgs 196/2003 compliance. Step 4 — localisation: IT/EN/RU translation with uniform tone.

Step 5 — publishing: publish with Schema.org FAQPage for rich snippet. Step 6 — update: annual review or after practice/regulatory changes.

Step 1 — question gathering: customer service records frequent B2B client questions. Step 2 — answer drafting: answer in max 300 chars, clear and operational tone.

Step 3 — regulatory check: legal office verification for SdI, GDPR, D.Lgs 196/2003 compliance. Step 4 — localisation: IT/EN/RU translation with uniform tone.

Step 5 — publishing: publish with Schema.org FAQPage for rich snippet. Step 6 — update: annual review or after practice/regulatory changes.

Step 1 — question gathering: customer service records frequent B2B client questions. Step 2 — answer drafting: answer in max 300 chars, clear and operational tone.

Step 3 — regulatory check: legal office verification for SdI, GDPR, D.Lgs 196/2003 compliance. Step 4 — localisation: IT/EN/RU translation with uniform tone.

Compliance and certificates

Compliance of BRT — direct citation of SdI, GDPR + D.Lgs 196/2003, Procurement Code where applicable. BRT answers in compliance with verified Corp-Merch practice.

The BRT FAQ is reviewed by Corp-Merch legal office specialised in Italian law. BRT includes disclaimer on Corp-Merch liability limits.

BRT FAQ answers are indicative and do not replace legal advice. BRT respects transparency with precise citations of regulatory sources.

Compliance of BRT — direct citation of SdI, GDPR + D.Lgs 196/2003, Procurement Code where applicable. BRT answers in compliance with verified Corp-Merch practice.

The BRT FAQ is reviewed by Corp-Merch legal office specialised in Italian law. BRT includes disclaimer on Corp-Merch liability limits.

BRT FAQ answers are indicative and do not replace legal advice. BRT respects transparency with precise citations of regulatory sources.

Compliance of BRT — direct citation of SdI, GDPR + D.Lgs 196/2003, Procurement Code where applicable. BRT answers in compliance with verified Corp-Merch practice.

The BRT FAQ is reviewed by Corp-Merch legal office specialised in Italian law. BRT includes disclaimer on Corp-Merch liability limits.

Lifecycle

Short-term BRT reflects current Corp-Merch practice in Italia. Medium-term BRT updates with Italian regulatory changes.

Long-term BRT stays relevant if reviewed annually. BRT is particularly sensitive to SdI, VAT, GDPR + D.Lgs 196/2003 changes.

BRT lifecycle includes quarterly review and annual major revision. BRT is archived but accessible for Corp-Merch answer traceability.

Short-term BRT reflects current Corp-Merch practice in Italia. Medium-term BRT updates with Italian regulatory changes.

Long-term BRT stays relevant if reviewed annually. BRT is particularly sensitive to SdI, VAT, GDPR + D.Lgs 196/2003 changes.

BRT lifecycle includes quarterly review and annual major revision. BRT is archived but accessible for Corp-Merch answer traceability.

Short-term BRT reflects current Corp-Merch practice in Italia. Medium-term BRT updates with Italian regulatory changes.

Long-term BRT stays relevant if reviewed annually. BRT is particularly sensitive to SdI, VAT, GDPR + D.Lgs 196/2003 changes.

Frequently asked questions